Universal Banker -Wynne, AR

Partners Bank•Wynne, AR

About The Position

come JOIN PARTNERS BANK Our slogan - Better Together - conveys our bank's dedication to creating opportunities through personal connections. Partners Bank is passionate about understanding the needs of the places we serve, and for us the best way to do this is by getting to know the heartbeat of every community: its people. NOW HIRING AN universal BANKER The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an Universal Banker (bank teller), and Branch Lead as circumstances dictate. Their responsibilities integrate both the finesse of customer service and the precision of transactional functions. WHY JOIN OUR TEAM? Competitive compensation Full-time position Health plans 401(k) Paid Vacations and Holidays Inclusive and Welcoming Culture What will I do? Process Daily Bank Transactions: Accept and process retail checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts. Confirm all necessary documents are properly authorized, are in proper form, and are within authorized limits. Consult with other staff when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds. Accept and process all types of personal loans, credit lines, safe deposits, and tax payments. Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT&L payments, etc.). Assemble and prepare, within an established schedule, all transactions for delivery to the Deposit Operations Department for timely processing. Provide Exceptional Customer Service in All Interactions: Provide excellent and effective customer service and assist in resolving problems within given authority. Respond to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Print account histories. Prepare and encode counter checks and deposit slips. Balance Transactions and Verify Cash Totals: Monitor and maintain an adequate supply of currency and coins, and balance the cash drawer according to established schedule and performance standards. Other Duties: Promote and cross-sell the Bank's products and services by assisting customers in meeting their needs and referring customers to the appropriate staff as needed. Provide support within their assigned Branch as well as other Branches as needed during peak periods of transaction activity, employee absences, or staffing emergencies. Willingly accept and participate cross-training related to their position as well as other areas of the Bank. Assist in opening and closing the Branch vault or night deposit vault daily; assist in balancing vault currency and coin. Assure compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Comply with company policies and procedures. Perform other duties requested by supervision as they relate to the bank and its functions.

Requirements

A high school diploma or equivalent GED is required.

Nice To Haves

At least six (6) months of related experience and/or training is preferred.
Prior experience managing cash and customer service in a financial institution is preferred.

Responsibilities

Accept and process retail checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts.
Confirm all necessary documents are properly authorized, are in proper form, and are within authorized limits.
Consult with other staff when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
Accept and process all types of personal loans, credit lines, safe deposits, and tax payments.
Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT&L payments, etc.).
Assemble and prepare, within an established schedule, all transactions for delivery to the Deposit Operations Department for timely processing.
Provide excellent and effective customer service and assist in resolving problems within given authority.
Respond to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.).
Print account histories.
Prepare and encode counter checks and deposit slips.
Monitor and maintain an adequate supply of currency and coins, and balance the cash drawer according to established schedule and performance standards.
Promote and cross-sell the Bank's products and services by assisting customers in meeting their needs and referring customers to the appropriate staff as needed.
Provide support within their assigned Branch as well as other Branches as needed during peak periods of transaction activity, employee absences, or staffing emergencies.
Willingly accept and participate cross-training related to their position as well as other areas of the Bank.
Assist in opening and closing the Branch vault or night deposit vault daily; assist in balancing vault currency and coin.
Assure compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Comply with company policies and procedures.
Perform other duties requested by supervision as they relate to the bank and its functions.