Universal Banker

Horizon Bank Texas • Holland, TX

6d • Onsite

About The Position

Are you passionate about people and love creating exceptional customer experiences? As a Universal Banker at Horizon, you’ll be the welcoming face and helpful voice our customers count on every day. Our frontline team embodies the Bank’s culture of YES—delivering solutions, building relationships, and making banking easy and enjoyable for everyone who walks through our doors.

You’ll play a key role in the branch operations team, collaborating across departments to support customer requests and branch initiatives. This role is perfect for someone who brings positivity, strong communication, and a commitment to teamwork and accuracy.

We’re looking for energetic, service-driven individuals to join our Holland branch team. This is an in-person position where every day offers the chance to connect, grow, and make an impact.

Requirements

• Minimum: BA/BS and 2+ years of banking experience; or the equivalent combination of education and experience, which demonstrates the knowledge, skills, and abilities to perform the job duties of this position.
• Optimistic, internally motivated, team-oriented personality; and,
• Ability to make decisions, create change, and help grow a company – while growing yourself.

Nice To Haves

• cash-handling and customer service experience

Responsibilities

• Greet customers and visitors, both in person or over the phone, with a friendly, professional approach, and connect them with the right resources when needed.
• Support customers with day-to-day needs, from answering questions about their accounts to helping them navigate our full range of products and services.
• Play a key role in building lasting relationships with customers by learning their needs, earning their trust, and offering helpful solutions.
• Open new accounts while ensuring all required documentation is collected and regulatory requirements are met.
• Assist with a variety of banking services, including debit card requests, safe deposit box access, check orders, and account updates.
• Step in on the teller line when needed to process deposits, withdrawals, loan payments, and other transactions with accuracy and care.
• Help manage incoming calls, take messages, provide information, and ensure calls are routed to the appropriate team members.
• Other duties as assigned and/or taken on.

Benefits

• Health coverage options including Medical, Dental, and Vision
• Wellness Program that incentivizes you with premium cost savings
• Employee Assistance Program to help you with life’s challenges
• Basic Group term Life and AD&D to protect you and your family
• The opportunity to become a shareholder of the Bank through our 401k Retirement Plan
• Discounts on Pet Insurance
• Time off policies meant to support your work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees