Universal Banker
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About The Position
We are seeking a detail-oriented and customer-focused individual to join our team as a Universal Banker. The ideal candidate will have a passion for providing exceptional customer service and the ability to use good judgement. In this role, you will demonstrate knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts. You will provide high-level customer service in person and via telephone to assist customers with account inquiries and/or concerns. Building trust with current and potential customers is essential to understand their product and service needs, and you will provide solutions that will benefit them. Additionally, you will educate customers on Identity Fraud and perform Teller responsibilities in accordance with the Teller job description. You will actively reinforce and contribute towards the Bank's ALWAYS value system and promote a team environment. Other duties may be assigned by management as needed.
