Universal Banker
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About The Position
The Universal Banker position at Rhinebeck Bank is designed for individuals who are not only looking for a job but are eager to grow their careers in the banking industry. This role offers a competitive hourly wage ranging from $19.23 to $24.00, depending on experience, and is complemented by an excellent benefits package. The position requires a commitment to providing exceptional customer service and involves a combination of teller transactions and platform banking responsibilities. The initial training program spans five weeks and includes hands-on learning, classroom instruction, and webinars to equip new hires with the necessary skills and knowledge to excel in their roles. As a Universal Banker, you will be the face of Rhinebeck Bank, responsible for ensuring that customers receive a seamless and positive experience. This includes processing transactions, making outbound sales calls, opening accounts, and recommending appropriate banking products and services. You will also be expected to float between the teller line and platform as needed, demonstrating flexibility and a customer-first approach. Building strong relationships with customers is crucial, as is portraying the bank's professional image. You will be tasked with following up with customers, returning phone calls, and clearly explaining bank products and services, all while maintaining accurate reports and paperwork. Rhinebeck Bank has a rich history dating back to 1860 and is deeply rooted in the Hudson Valley community. The bank prides itself on its commitment to customer success and community involvement, making it an ideal workplace for those who value service and community engagement. The bank also supports volunteerism by offering paid volunteer hours, further emphasizing its dedication to community service and employee development.
