Universal Banker Travel (GA-Marietta-Cobb Pkwy)

Ameris Bank • Marietta, GA

110d

About The Position

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

Requirements

• Highly motivated team-player with ability to develop and maintain collaborative relationships.
• Strong written and verbal communication skills.
• Intermediate PC proficiency.
• Intermediate proficiency in Google Docs and Microsoft Office products.
• 2 or more years of customer service experience required.
• 1 or more years of cash handling or retail banking experience required.
• Cross selling experience preferred.
• High School Diploma or GED required.
• Bachelor's degree in business or related field preferred.

Responsibilities

• Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
• Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships.
• Proactively communicates with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance.
• Applies need-based sales techniques and conducts customer financial profiles to attract, expand, and retain client relationships by identifying products and services.
• Maintains knowledge of banking products and promotions.
• Opens new accounts and services existing accounts.
• Accountable for achievement of defined sales and service goals.
• Makes recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
• Works to understand the root causes of customer service issues.
• Identifies and implements resolutions for service issues involving supervisors on more complex issues.
• Conducts onboarding activities for new clients.
• Provide backup support to other branches and employees as needed.
• Works on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
• Performs accurate transactions, balancing each day, and verifying cash totals.
• Scans daily proof work to the remote capture machine.
• Provides assistance and training to other colleagues and serves as a mentor.
• Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
• Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.

Benefits

• Medical, Dental and Vision Insurance.
• Ameris Bank absorbs a major portion of the cost of healthcare.
• Life Insurance provided at no additional cost to employees.
• Accidental Death & Dismemberment Coverage.
• Long-Term Disability Coverage.
• Paid Sick and Vacation Leave.
• 11 Holidays.
• Volunteer/Service Day.
• Employee Stock Purchase Plan.
• 401(k) Retirement Plan with Ameris Bank matching 50% of your first 8% of contributions.
• Flexible Spending Accounts.
• Health Savings Account.
• Health Reimbursement Arrangement.
• Supplemental Life & Other Insurance Plans.
• Identity Theft Protection.
• Pet Insurance.
• Legal Insurance.
• Employee Assistance Program.
• Employee Advocacy Program.
• Tickets at Work (Entertainment discounts for Ameris Bank Employees).
• AT&T Employee Discount.
• Wellness Discounts for Medical Premiums and Other Rewards.
• Employee Referral Incentive.
• Education Assistance.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED