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This position is responsible for the management of the day-to-day operations of the branch teller area and the direct supervision of the Universal Banker I roles. Will serve a vital role in helping the branch obtain goals, by coaching and developing new and veteran tellers by teaching new skills, expanding knowledge, and assisting the Branch Manager with bank expectations and standards. Will have the ability to open deposit accounts, process teller transactions, sell bank products and services, assist customers with maintenance requests, and resolve customer service issues in accordance with Bank policies. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner.