Universal Banker II

United Community Bank•Nashville, TN

41d•Onsite

About The Position

United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences to customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.

Requirements

1+ years of previous banking and cash handling
1+ years of lending experience
NMLS License required
Demonstrated analytical, accuracy, and problem-solving skills
Strong verbal and written interpersonal communication skills
Ability to uncover and provide solutions to meet customer needs

Nice To Haves

Current Notary Publci Certification preferred

Responsibilities

Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
Maintain a comprehensive understanding of retail banking products and services
Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs, while considering their unique perspectives and priorities
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
Educate customers on options for managing transactions using technology and all other tools and resources available
Apply product and service knowledge to effectively solve customer problems
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
Ensure adherence to banking regulations and internal policies

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