Universal Banker I

Security State Bank & Trust • Fort Worth, TX

just now

About The Position

The Universal Banker 1 serves a multi-purpose role and fulfills the responsibilities of a Teller and Account Specialist. This position is responsible for delivering quality customer experiences to current and potential customers. Employees in this position must demonstrate a general knowledge of all bank products and services. The Universal Banker must possess a positive attitude, good communication skills and a strong work ethic.

Requirements

• High School Diploma or General Education Diploma
• Ability to handle large amounts of currency with speed and accuracy
• Good organizational, interpersonal and communication skills
• Excellent customer service skills
• Working knowledge of Microsoft Word and Excel
• Excellent typing skills
• Ability to obtain a Notary Public Commission
• Must be able to multi-task
• Understanding of various types of deposit accounts and related regulations

Nice To Haves

• Banking experience preferred but not required

Responsibilities

• Emulate SSB&T Core Values
• Accept and process deposits and loan payments
• Cash checks, savings withdrawals, and Savings Bonds
• Process change orders for Commercial Customers
• Record/Process night drop and mail deposits
• Process cashiers checks and gift cards
• Process online transfers
• Balance cash drawer, vault, and ATM
• Process coins through coin counter
• Customer entry to Safe Deposit Box
• Process & balance teller capture
• Verify new account input on core system
• Provide customer support for stop payments, outgoing collections, address changes, etc.
• Accept/order foreign currency
• Review weekly non-customer list for OFAC
• Other duties as assigned
• Open and prepare documents for all new and revised accounts
• Maintain a thorough knowledge of all products and services offered
• Process check orders
• Reconcile and prepare reports
• Safe-deposit duties
• Prepare account letters
• Assist customers with questions and issues
• Provide Notary Services
• Prepare paperwork on the fraudulent activity as necessary
• Conduct PIN changes, increase limits, and issue debit cards
• Close accounts as necessary
• Accept and process stop payments
• Dormant account releases
• Document scanning
• Accept and process wire transfers
• Assist customers with Electronic Banking issues
• Other duties as assigned

Benefits

• Flexible paid time off
• 10-12 paid Holidays, weekends off
• 401(k) with guaranteed 3% employer contribution and up to 3% additional match
• Employer paid life insurance and disability
• Competitive health, dental, and vision plans
• Wellness program
• Access to free or reduced cost bank products & services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED