Universal Banker I

Metro City Bank•Atlanta, GA

1d•Onsite

About The Position

Provides services for branch customers such as teller transactions, opening new accounts, changing addresses, and handling customer inquiries as needed

Requirements

High school Diploma or equivalent
Previous Customer Service Experience
Software skills including Microsoft Office, Adobe, Internet, and Email
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before customers or employees of organization

Nice To Haves

Previous Teller experience preferred
Bilingual skills preferred

Responsibilities

Promote and maintain positive relations with all contacts, customers, and potential customers
Perform as a team member in allocating and coordinating the work flow
May train new employees and answer co-worker questions
May be responsible for bank opening/closing
Teller transactions
Open and Close Vault
Promote, explain, and sell all banking products
Prepare wire transfer for customers and ensure proper OFAC verification is performed before submitting the wire transfer.
Perform all duties in compliance with BSA/AML regulations and requirements
Obtains adequate data for CIP on all wire and money instrument transactions
Ensure proper customer information is collected and OFAC verification is performed before opening an account
Perform Risk Rating Assessment and Due Diligence for all customers.
Maintain and update customer information
Monitors and reports suspicious activity to the BSA Officer