Universal Banker I

Open Bank • Los Angeles, CA

5h

About The Position

We are looking for Universal Banker I
to join our Western Office branch team. The Universal Banker I will be responsible for conducting client and bank transactions with accuracy, speed, efficiency, and professionalism standards. Responsible for consistently providing excellent client service and to cross-sell bank products and services and to generate referrals as appropriate. Employees in this position may be progressively cross-trained in new account processes as deemed appropriate and in conjunction with the sales and service needs of the branch.

Requirements

• Minimum one year of experience in bank operations preferred, but not required.
• Cash handling experience in a bank or retail setting preferred.
• Ability to follow precise directions and learn banking equipment and software quickly.
• Present a professional image in dealing with clients, interdepartmental, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to respond effectively to the most sensitive inquiries or client complaints.
• Bilingual in English and Korean is preferred.

Responsibilities

• Provides exceptional service in handling clients in-person or on the telephone.
• Performs teller or new accounts or client service functions when needed.
• Processes deposits, withdrawals, check cash and other transactions.
• Assist with posting transactions over authority limits or exceptionally complex transactions.
• Responsible for loss prevention in the processing all transactions and duties.
• Issues cashier’s checks and other negotiable items.
• Assist with opening new accounts and gathering customer information.
• Keep informed and compliant of policies, practices, regulations, and laws applicable to the job function.
• Input client information to the bank system for various transactions.
• Maintains a cash drawer and audits the cash drawer according to policy and schedule.

Benefits

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed