First Bank and Trust-posted 11 months ago
$18 - $24/Yr
Full-time • Entry Level
Madison, WI
Credit Intermediation and Related Activities

The Universal Banker provides exceptional in-branch customer experience through teller transactions, sales, and service. This position is responsible for processing account deposits and withdrawals for a variety of account holders and should exceed the customer's expectations while servicing their financial needs. The Universal Banker works to improve profitability of the banking center.

  • Serve as the initial point of contact for customers entering the bank.
  • Ensure cash drawer is accurate and balanced before and after your shift.
  • Perform all teller transactions accurately & efficiently.
  • Open new accounts and assist with loan applications.
  • Respond to customer requests & inquiries.
  • Meet individual sales & customer service goals, which will actively contribute to overall branch goals.
  • High School Diploma or equivalent.
  • 1-3 years of cash handling and customer service experience.
  • Demonstrated ability to multitask and manage time.
  • Ability to accurately count/balance cash.
  • Strong knowledge of and adherence to bank policies & procedures.
  • Full insurance benefits, including health, dental, vision, short-term & long-term disability.
  • 20 days of paid time off plus 11 paid holidays.
  • 401(k) retirement savings plan with HTLF matching up to the first 5% of your contribution.
  • Tuition reimbursement and student debt assistance.
  • Employee Assistance Program, Perkspot employee discount program and much more!
  • Incentive bonus plan.
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