QNB Bank-posted 3 months ago
Full-time • Entry Level
Allentown, PA
251-500 employees
Credit Intermediation and Related Activities

Full-time position currently available in Allentown, PA. The role involves modeling Q2 Service and Sales programs with creativity and energy to achieve goals and meet quality standards. The position requires building customer relationships, evaluating customer needs, and providing efficient service in processing transactions. Responsibilities include opening, closing, and servicing deposit products, performing branch functions, assisting in training personnel, and supporting community involvement. The position requires compliance with various regulations and the ability to work during all operating branch hours, including holidays and weekends.

  • Models Q2 Service and Sales programs with creativity and energy.
  • Builds customer relationships by representing QNB in a courteous and professional manner.
  • Evaluates customer needs and refers them to appropriate resources.
  • Opens, closes, and services every type of deposit product.
  • Performs branch functions requiring in-depth knowledge of transactions.
  • Ensures daily office settlement.
  • Assists in the training of personnel and may participate in committees.
  • Prepares branch cash and settlement.
  • Relates to others beyond giving and receiving instructions.
  • Supports community involvement through local volunteer organizations.
  • Completes assigned compliance training in a timely manner.
  • Assumes additional job-related duties as requested.
  • Must be proficient in all aspects of the job.
  • High School diploma or equivalent.
  • Complete Universal Banker Certification Checklist.
  • Interpersonal skills to represent the Bank positively.
  • Successful in motivating team members in QNB's Service Excellence.
  • Ability to lift and maneuver 25-30-pound coin bags.
  • Strong communication skills to identify and fulfill customer needs.
  • Strong reading, writing, and arithmetic skills.
  • Compliance with the S.A.F.E. Mortgage Licensing Act of 2008.
  • Must fulfill re-certification of Universal Banker I requirements annually.
  • PA Notary.
  • Ability to solve problems and work without supervision.
  • Successful completion of Banking Fundamentals and Consumer Lending.
  • Strong product knowledge and ability to champion Q2 Sales and Service.
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