Ridge View Bank, Universal Associate, Full-time

CNB Financial CorporationSalem, VA
13hOnsite

About The Position

Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client’s needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

Requirements

  • A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred.
  • A background screening will be conducted.
  • Ability to read, comprehend, and interpret documents.
  • Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
  • Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use.
  • Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to solve challenging problems involving several variables in a standardized situation.
  • This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers.
  • Noise level is moderate with constant communication and interactions with others.
  • May be required to lift 25 pounds in weight.
  • Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Responsibilities

  • Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations.
  • Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction.
  • Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.
  • Follow all bank policies and operational procedures to ensure security and compliance.
  • Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.

Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401K with company match
  • Paid Time Off & Recognized Holidays
  • Leave policies
  • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
  • Employee Assistance Program
  • Employee Health & Wellness Program
  • Special Loan and Deposit Rates
  • Gradifi Student Loan Paydown Plan
  • Rewards & Recognition Programs and much more!
  • Eligibility requirements apply.
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