UNIV- Director of Dental Billing - Administrative Manager II - College of Dental Medicine

Medical University of South Carolina • Charleston, SC

113d • $69,764 - $129,077

About The Position

The Director of Dental Billing will manage and oversee all financial management functions for the college of Dental Medicine’s dental clinics. The position has oversight of both the patient and insurance collections teams and will work with those managers to create efficient processes and procedures. The individual is responsible for billing compliance and ensuring the accuracy of coding and claims filings. The individual will closely liaison with Clinical and Administrative Operations Director and the faculty members responsible for each Dental Clinic. The position reports to the Senior Director of Finance and is part of the Finance and Administration Department.

Requirements

• A bachelor's degree.
• Five years relevant experience in administrative services, public administration or business management.

Responsibilities

• Manages and oversees practice management functions for the dental clinics.
• Develops strategic initiatives to meet the clinics and performance financial and billing targets.
• Serves as the liaison to Clinical and Administrative Operations Director and keeps them informed of clinic metrics and performance including: no show rates, density, financial performance and any other issues related to clinical productivity.
• Creates and manages business processes for the dental clinics ensuring proper coding, filing and billing for all dental clinics.
• Reviews and ensures all providers are tracked and allocated funds for their dental faculty practice (DFP) revenues.
• Responsible for revenue cycle and working with the Clinical and Administrative Operations Director and Senior Director of Finance on the creation of all new scheduling departments, Billing Areas, Financial Subdivisions, locations, and appointment types in EPIC.
• Serves as the liaison with CDM compliance committee and any additional compliance staff.
• Recruits, manages, and provides staff development and training for billing departmental clinic support staff.
• Forecasts and analyzes revenue trends and shares these monthly with Senior Director of Finance, Assistant Dean of Finance and Clinic leadership.
• Supervises the billing department.
• Provides guidance to staff and helps the Clinical and Administrative Operations Director and operational managers and train and create processes for front office personnel (PSRs, Managers) that impact the revenue cycle.
• Monitors timekeeping requests and schedules for staff.
• Works directly with departmental administration and the clinic directors to maximize operational efficiencies, clinical space utilization, registration, and denials.
• Reviews and analyzes all practice activities with a focus on revenue, provider clinic cancellations rates, open encounters, and patient access.
• Works directly with faculty, residents and midlevel clinicians and staff regarding ongoing education related to documentation, coding and compliance.
• Provides proactive feedback and assistance to faculty, residents and mid-level clinicians related to coding, denials, and productivity.
• Develops reports, tools and procedures to ensure all billable services are coded, billed, and reimbursed in accordance with Dental fee schedules in a timely fashion.
• Works directly with faculty and staff to ensure missing charges are entered and open encounters are closed efficiently and timely.
• Point of contact for patients, faculty, staff, and Revenue Cycle for and billing and insurance questions.
• Manages and oversees reporting for the billing department.
• Manages various departmental contracts, insurance negotiations and manages and assists in revenue cycle budget.
• Oversees Revenue cycle budget each fiscal year and helps to establish goals and target for clinics and the College of Dental Medicine.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees