UNIV - Clinical Administrative Coordinator - Department of Medicine: Division of Hematology Oncology

Medical University of South Carolina • Charleston, SC

86d • $39,764 - $73,576

About The Position

Serve as the divisional Administrative Coordinator who acts as a clinical scheduling liaison and point of contact for the Patient Access Center, outpatient clinic staff and management, patient navigators, faculty, fellows, and other ancillary services. Primary responsibilities are focused on providing direct support to divisional faculty as it relates outpatient clinic coordination and productivity. The person holding this position will be integrated as part of the division’s clinical operations team but also must operate with a substantial amount of autonomy and be willing to adapt to a regularly changing environment that can, at times, require assistance that is outside their routine responsibilities. Customer service and effective communication is a vastly important requirement as this position engages with a wide range of individuals both internally and externally. Success will be measured on the impact this individual has on provider efficiency and the customer service they provide. The employee has a matrix reporting structure with the Division Administrator and the Ambulatory Clinic Medical Director.

Requirements

• A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Responsibilities

• Assist with clinic flow for divisional outpatient, telemedicine, and econsult activities.
• Assist with divisional scheduling activities including scheduling urgent hospital follow-up appointments and managing last-minute scheduling changes.
• Assist with process improvement and promote provider productivity.
• Provide direct administrative support to faculty members and NPs/PAs.
• Perform all other tasks assigned by the Division Administrator and Ambulatory Clinic Medical Director.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees