United Express Network Manager

United Airlines•Arlington Heights, IL

3d•$102,220 - $133,194•Onsite

About The Position

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you. Job overview and responsibilities The UAX Network Manager is the key point person in the NOC for the entire UAX operation while on duty. UAX operations represent roughly 40% of the entire UA daily departure count and the manager is the point operational point person for that activity. The UAX Manager is the key liaison to our 5 flying partners across the network and oversees flight activity, delays, cancellations, event planning and day-of execution of the planned activity. Maintain oversight of a the UAX daily operation Monitor disruptions across the network for resolution and/or coordination with the station and flying partner Plans ahead for IRROPs of all kinds, identifying opportunities to ensure the best operational solutions are established Provide tactical guidance during IRROPs event Holds regular calls with the flying partners and other NOC/Field leaders to communicate and update operational plans, disruptions and recovery efforts Works both internally and with the partners on developing processes and communication protocols to improve communications and visibility with our partners NOTE: This position is located at the AHNOC located in Arlington Heights, IL and considered as an onsite role working in office

Requirements

Bachelors Degree or 4 years of equivalent work experience
3 years airline operations experience
Strong knowledge of airport operations, ATC, weather, hub and line station operations
Strong understanding of Express flying agreements
Critical thinking, ability to quickly evaluate operational situations and provide guidance
Strong communication and negotiation skills
Strong knowledge and experience with MS office products
Must be willing and able to travel 5% domestic
Must be willing and able to work 100% onsite at the AHNOC located in Arlington Heights
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's Degree
5 year airline operations experience
FAA dispatch license
Other airman certificate
Strong familiarity with NOC tools, Routing, RFP, IOM/Volare
Familiarity with the UAX airline

Responsibilities

Maintain oversight of a the UAX daily operation
Monitor disruptions across the network for resolution and/or coordination with the station and flying partner
Plans ahead for IRROPs of all kinds, identifying opportunities to ensure the best operational solutions are established
Provide tactical guidance during IRROPs event
Holds regular calls with the flying partners and other NOC/Field leaders to communicate and update operational plans, disruptions and recovery efforts
Works both internally and with the partners on developing processes and communication protocols to improve communications and visibility with our partners