Unit Support Coordinator - Nights

Tower HealthPhiladelphia, PA
10hOnsite

About The Position

The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff. The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit. This includes assembling patient records, answering phones and patient calls. Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed. Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.

Requirements

  • Completes and maintains all competencies and trainings as required for role.
  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
  • Relevant Experience
  • Collaborative Skills
  • Customer Service Skills
  • Detail Oriented
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • Good Reasoning Skills
  • Listening Skills
  • Microsoft Office Applications
  • Multitasking
  • Organizational Skills
  • Problem Solving Skills
  • Strong Team Player

Responsibilities

  • assembling patient records
  • answering phones and patient calls
  • ordering and ensuring delivery of supplies
  • timekeeping via Kronos
  • welcome of new patients and families to the unit
  • orientation to patient / family areas of the unit
  • answering call lights
  • assisting the unit leaders in disseminating pertinent information to the staff
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