Unit Service Technician - Full-Time

Mass General Brigham•Boston, MA

3d•$19 - $28•Onsite

About The Position

Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Full time 40hrs/week every other weekend and holiday rotation as per hospital policy Job Summary Summary ED: The Unit Service Technician provides a broad range of care and services to patients, including but not to limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. They perform a wide range of secretarial duties, including but not limited to organizing paperwork, answering the phone, paging, and receiving of Emergency Department patients into the medi-tech computer system. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Unit Service Technician of the Emergency Department will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. ICU: The ICU Unit Service Technician provides a broad range of care and services to ICU patients under the supervision of a licensed nurse, including but not limited to, phlebotomy, blood glucose monitoring, completing EKGs, supporting procedures within their scope, patient transport, securing equipment and supplies, and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. They will also perform a wide range of secretarial duties and perform 1:1 sitting when necessary. The Unit Service Technician of the ICU will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. The Unit Services Tech provides direct and indirect care to patients to ensure efficient patient flow and high-quality patient care. OPIC: The Ambulatory Unit Service Technician (UST) provides direct and indirect care to patients in the Outpatient Infusion Center to ensure efficient patient flow and high-quality patient care. Under the supervision of the Clinical Leader/Charge Nurse/Nursing Director the UST performs various clinical duties which facilitate each patient's readiness for surgery. The Ambulatory UST provides a broad range of care and services to patients, including but not limited to, EKG, phlebotomy, blood glucose monitoring, supporting Ambulatory procedures within their scope, responding to medical emergency situations utilizing Heartsaver CPR and AED skills, patient transport and securing equipment and supplies. The UST will provide safe accurate transportation of patients. The Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Perioperative: The Perianesthesia Unit Service Technician (UST) provides direct and indirect care to perioperative patients to ensure efficient patient flow and high-quality patient care. Under the supervision of the Clinical Leader/Charge Nurse/Nursing Director the UST performs various clinical duties which facilitate each patient's readiness for surgery. The Perianesthesia UST provides a broad range of care and services to patients, including but not limited to, EKG, phlebotomy, blood glucose monitoring, completing EKGs, supporting Perianesthesia procedures within their scope, responding to medical emergency situations utilizing Heartsaver CPR and AED skills, patient transport and securing equipment and supplies. They will provide safe and accurate transportation for patients. The Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. IV Therapy: The Unit Service Technician works as part of the IV Therapy team and provides direct and indirect care to patients to ensure efficient patient flow and quality patient care. Under the supervision of the Nursing Director or designee, the Unit Service Technician performs various administrative and direct/indirect patient care duties for each patient. The Unit Service Technician also assures the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Sterile technique experience preferred.

Requirements

High School Diploma or Equivalent
Basic Life Support [BLS] - Generic - HR Only required
Certified Nurse Aide [CNA] - State Specific Certification Board required
Emergency Medical Technician [EMT License] - Generic - HR Only required
Staff adheres to all C.A.R.E. Standards
Must be able to work in a fast paced, often stressful environment.
Must have good communication skills.
Must have the ability to set and reset priorities.
Must have excellent customer service skills.
Ability to work in a fast passed critical care environment.
Staff adheres to all C.A.R.E. Standards
Basic clerical skills such as organizing paperwork, filing, answering telephones, paging
Performing technical skills (EKG, Accucheck, phlebotomy)
Ability to effectively speak, read and write using the English language
Ability to pass clinical competency, basic math and reading testing
Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to enter and retrieve computerized information
Physical ability to push, transfer, and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served
Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff
Organizational skills to set priorities and efficiently complete assigned work
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Staff adheres to all C.A.R.E. Standards
Successful completion of an approved nursing assistant training program
Ability to effectively speak, read and write using the English language
Ability to pass clinical competency, basic math and reading testing
Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to enter and retrieve computerized information
Physical ability to push, transfer, and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served
Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff
Organizational skills to set priorities and efficiently complete assigned work
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Ability to work independently
Ability to work in a fast pace, physically taxing environment
Staff adheres to all C.A.R.E. Standards
Successful completion of an approved nursing assistant training program
Ability to effectively speak, read and write using the English language
Ability to pass clinical competency, basic math and reading testing
Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to enter and retrieve computerized information
Physical ability to push, transfer, and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served
Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff
Organizational skills to set priorities and efficiently complete assigned work
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Ability to work independently
Ability to work in a fast pace, physically taxing environment
Staff adheres to all C.A.R.E. Standards
Successful completion of an approved nursing assistant training program
Ability to effectively speak, read and write using the English language.
Ability to pass clinical competency, basic math and reading testing.
Ability to accurately interpret and utilize basic medical terminology and abbreviations.
Ability to enter and retrieve computerized information.
Physical ability to push, transfer, and pull heavy loads throughout assigned shift.
Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served.
Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
Organizational skills to set priorities and efficiently complete assigned work.
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Ability to work independently.
Ability to work in a fast pace, physically taxing environment.

Nice To Haves

ED: experience as a medical technician or patient care assistant in an Emergency setting preferred
ICU: 1 year experience as a medical technician or patient care assistant preferred
OPIC, Perioperative, IV Therapy: experience as a medical technician or patient care assistant preferred
Sterile technique experience preferred.

Responsibilities

PROVISION OF SAFE ENVIRONMENT
PERFORMS SECRETARIAL DUTIES TO ENSURE EFFICIENT OPERATION OF EMERGENCY DEPARTMENT.
PERFORMS ASSIGNED PATIENT TRANSPORTATION TO ENSURE PATIENTS RECEIVE ALL TESTING PROCEDURES ORDERED IN A TO TIMELY MANNER. ENSURES THAT PATIENT SAFETY IS NEVER COMPROMISED DURING TRANSPORT.
PERFORMS TECHNICAL DUTIES INCLUDING EKG, PHLEBOTOMY UNDER THE SUPERVISION OF A LICENSED NURSE.
PROVISION OF A SAFE ENVIRONMENT
ORGANIZATIONAL ETHICS
MANAGEMENT OF RESOURCES
MANAGEMENT OF INFORMATION
COLLABORATIVE INTERDISCIPLINARY CARE
PATIENT/FAMILY EDUCATION
COMPETENCY
QUALITY IMPROVEMENT
PATIENT CARE
CONTINUUM OF CARE
PROVISION OF A SAFE ENVIRONMENT
ORGANIZATIONAL ETHICS
MANAGEMENT OF RESOURCES
MANAGEMENT OF INFORMATION
COLLABORATIVE INTERDISCIPLINARY CARE
PATIENT/FAMILY EDUCATION
COMPETENCY
PROVISION OF A SAFE ENVIRONMENT
ORGANIZATIONAL ETHICS
MANAGEMENT OF RESOURCES
MANAGEMENT OF INFORMATION
COLLABORATIVE INTERDISCIPLINARY CARE
PATIENT/FAMILY EDUCATION
COMPETENCY
PROVISION OF A SAFE ENVIRONMENT
ORGANIZATIONAL ETHICS
MANAGEMENT OF RESOURCES
MANAGEMENT OF INFORMATION
COLLABORATIVE INTERDISCIPLINARY CARE
PATIENT/FAMILY EDUCATION
COMPETENCY