Unit Service Associate

Mass General BrighamBoston, MA
3d$18 - $24Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Does this position require Patient Care? No

Requirements

  • Licenses and Credentials
  • Experience Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred
  • Familiarity with different cleaning techniques, equipment, and products.
  • Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Customer service skills to ensure guest/patient satisfaction.
  • Ability to follow instructions and work well with others.
  • Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

  • Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
  • Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
  • Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
  • Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
  • Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
  • Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.
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