Unit Secretary

Prisma Health • Greenville, SC

354d

About The Position

Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Establishes and maintains excellent rapport with Registered Nurses, physicians, and with unit and hospital staff. Establishes and maintains excellent rapport and public relations with patients, families, and visitors.

Requirements

• Education - Unit Secretary training program or unit-based on-the-job training
• Experience - No experience required.

Nice To Haves

• In lieu of Unit Secretary training, will accept 6 months experience in a related healthcare setting or field or as an Administrative Assistant.
• In lieu of a US training course or 6 months healthcare or clerical experience, will accept completion of nursing fundamentals course.

Responsibilities

• Performs effective customer service skills, including responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency.
• Walks visitors to their destination and answers phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff, including daily introductions to patients/families using AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager.
• Monitors supplies, orders office supplies, orders special supplies, and maintains/organizes unit supply rooms.
• Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for the unit, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees