Birth Center Unit Secretary - PT Days

Trinity Health•Dubuque, IA

14d•Onsite

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence. Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque Join the MercyOne Family! We are looking to hire a Unit Secretary . As a Unit Secretary at MercyOne, you will perform clerical and receptionist duties under the direction and supervision of the Clinical Director. The Unit Secretary transcribes physician orders; performs order entry on the computer; schedules diagnostic tests and therapies for patients; assembles admission and discharge charts and maintains patient medical records; completes documentation for billing, answers telephone calls, provides routine approved information via telephone and in person and relays other calls and messages to appropriate staff. The Unit Secretary demonstrates professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.

Requirements

High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted.

Nice To Haves

Previous clerical and computer experience is desired.
Knowledge of medical terminology preferred.

Responsibilities

Effectively utilize written and oral communication.
Write legibly.
Be assertive when necessary and as appropriate.
Able to function with frequent interruptions.
Possess organizational skills.
Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors.
Communicates routine information to patients and visitors.
Transcribe physician’s orders, perform computer activities, and maintain equipment in proper working order.
Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, setting up rooms for new patients, and other activities.
Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards.
Perform clerical duties including assembling charts, and compiling reports and records.
Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.
Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.
Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department’s scope of service.
Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.