Unit Secretary, Observation Unit, FT- Nights 3x12s (ORMC)

Orlando Health•Orlando, FL

13h•Onsite

About The Position

Position Summary Responsible for performing routine clerical and secretarial duties to support the operations of a nursing unit. Schedule: Full-time 3x12s, Nights 🌟 Why Orlando Health Is Your Best Place to Work🌟 At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one: Health & Wellness Multiple medical, prescription, dental, and vision plans Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) On-site pharmacy and discounted health services Wellness incentives—earn up to $500/year Financial Security Competitive 401(k) plan with up to 5% employer match Group life, short‑term, and long‑term disability insurance at no cost Time Away & Family Support Nearly five weeks of PTO—including vacation, holidays, and sick leave Four-week paid parental leave for eligible team members Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring Learning & Career Growth “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year) Full career development resources: coaching, workshops, events, and leadership training Extra Perks Employee Assistance Program (EAP) offering confidential counseling services Access to discounts on attractions, travel, cell phones, insurance, and more ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence. Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Requirements

High school diploma or equivalent required.
Keyboarding skills and proficiency in Microsoft Word and Excel.
None required.
No experience required.

Nice To Haves

Knowledge of medical terminology or completion of a Health Unit Coordinator Certification preferred.

Responsibilities

Act as a receptionist for the unit, greeting and directing visitors, staff, and others in a courteous and informative manner.
Transcribe physicians’ orders promptly, accurately, and completely according to established policies and procedures.
Communicate consultation requests to physicians or therapists promptly and accurately.
Perform data entry; assemble, compile, and break down medical records as required.
Prepare and copy designated medical record information for transfer to other facilities.
Answer phone calls, route callers, assist with paging, take messages, and provide routine information.
Respond to patient call lights in person or via intercom; address requests or refer them to appropriate personnel promptly.
Communicate effectively in all interactions.
Work under the direction of the charge nurse.
Assist in scheduling appointments for patients.
Maintain working knowledge of office and departmental equipment.
Submit work orders for housekeeping, maintenance, biomedical services, or other required support.
Collaborate with internal departments to promote and maintain a safe environment.
Demonstrate compassion to support a therapeutic environment.
Display strong interpersonal skills and the ability to work effectively as part of a team.
Transport and deliver items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
May have limited access to areas where medications are stored.
Maintain pre-established par levels of office supplies for the unit.
Assist with stocking both office and unit supplies.
Monitor time and attendance through Kronos or another timekeeping system.
Prioritize workload to manage multiple tasks efficiently.
Ensure compliance with regulatory standards, including Federal, State, local, and Joint Commission requirements.
Maintain regular and punctual attendance in accordance with Orlando Health policies and applicable regulations (ADA, FMLA, etc.).
Comply with all Orlando Health policies and procedures.
Maintain a clean, safe, and organized unit environment.

Benefits

Multiple medical, prescription, dental, and vision plans
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
On-site pharmacy and discounted health services
Wellness incentives—earn up to $500/year
Competitive 401(k) plan with up to 5% employer match
Group life, short‑term, and long‑term disability insurance at no cost
Nearly five weeks of PTO—including vacation, holidays, and sick leave
Four-week paid parental leave for eligible team members
Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
Full career development resources: coaching, workshops, events, and leadership training
Employee Assistance Program (EAP) offering confidential counseling services
Access to discounts on attractions, travel, cell phones, insurance, and more