Unit Secretary - Rehabilitation care Unit - Full Time 8 hours days (8:00AM to 4:30PM) (Non-Union, Non-Exempt)

University of Southern California

1d•$21 - $27•Onsite

About The Position

The unit secretary functions as receptionist for the department performing secretarial duties. Answers and handles multiple calls and screens and takes appropriate messages as needed. Transcribes physician orders and files reports and paperwork in a timely and efficient manner. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.

Requirements

Minimum Education: High School or equivalent
Minimum Experience: 1year Recent data entry experience.
Minimum Skills: Ability to read, writes, and speaks English. Must work under pressure to meet deadlines.

Nice To Haves

Preferred Experience: Previous experience in an acute care hospital setting.

Responsibilities

Accountable to the Department Manager and/or the Director of the department.
Accurately transcribes physician’s orders under the supervision of the RN.
Annually demonstrates competence in critical behaviors for assigned area.
Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate.
Correctly utilizes the hospital charge system and helps identify nursing charges. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.
In conjunction with and as directed by the manager/nurse in charge, effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals.
Performs receptionist functions for the department.
Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate.
Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner.
Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required.