Unit Secretary - Emergency Department - The Jewish Hospital

Mercy Health•Cincinnati, OH

2d•Onsite

About The Position

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Evenings/Nights (United States of America) Shift: 7:00 pm - 7:30am - 24 Weekly hours ( 2 shifts per week) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Unit Secretary – The Jewish Hospital Job Summary: Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

High School Degree or GED
Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment

Nice To Haves

Prior healthcare clerical work (preferred, not required)
EPIC Electronic Health Record (EHR) (preferred, not required)

Responsibilities

Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
Performs other administrative or clerical duties and projects as assigned
Other duties as assigned

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.

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