Unit Secretary, Neurology Unit, Full-time

American Addiction Centers • Winston-Salem, NC

2d • $19 - $28 • Onsite

About The Position

We are seeking a detail‑oriented and service‑focused Unit Secretary / Unit Support Associate to support the daily operations of an assigned patient care unit. In this vital role, you will provide clerical, receptionist, and administrative support while contributing to a safe, organized, and therapeutic environment. By supporting nurses, physicians, patients, and families, you help ensure the delivery of high‑quality, age‑ and developmentally appropriate patient care.

Requirements

• High School Diploma or GED required.
• Basic computer skills.
• Strong oral and written communication skills.
• Ability to perform effectively with frequent workload changes and competing demands.
• Ability and willingness to develop transcription skills.
• Professional demeanor with a strong commitment to confidentiality and teamwork.

Nice To Haves

• Completion of a unit secretary course or equivalent preferred.
• Clerical or administrative experience preferred.

Responsibilities

• Perform clerical duties related to patient scheduling, admissions, procedures, transfers, surgeries, discharges, and deaths under the direction of a Registered Nurse.
• Answer, screen, and route incoming calls; accurately take and transmit messages as needed.
• Ensure complete, confidential, accurate, and timely communication of patient information.
• Complete requisitions, data entry, transcription, and nursing communication forms.
• Contribute to a safe, secure, and therapeutic environment for patients, visitors, physicians, and co‑workers by following established procedures.
• Communicate with team members, patients, and family members in an effective, positive, and professional manner.
• Take personal responsibility and initiative for performance, professional growth, and development.
• Maintain an organized, quiet, and efficient work environment; demonstrate the ability to cope with stressful situations and frequent interruptions.
• Complete assigned unit responsibilities and assist other staff members when time permits.
• Support age‑ and developmentally appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the populations served.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees