Unit Secretary- Interventional Cardiology

Rochester Regional Health

3d•$17 - $18•Onsite

About The Position

HOW WE CARE FOR YOU At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. Health & Wellness Benefits starting Your First Day Medical, Dental & Vision Programs tailored to Your Needs Employee Assistance Program including free Mental Health Personal Time the includes Vacation Time, Sick Time & Holidays Retirement Savings Programs Tuition Assistant & Reimbursement Program SUMMARY As a Unit Secretary, you are an integral part of the nursing unit, which relies on your help to Uplift humanity through care for our community by creating a lasting first impression on a nursing unit - meeting and greeting patients, families and other healthcare team members. STATUS: Full Time LOCATION: Rochester General Hospital DEPARTMENT: Interventional Cardiology SCHEDULE: Monday-Friday from 3pm-11:30pm, every other weekend and every other holiday. ATTRIBUTES Two years’ experience, in a healthcare or customer service position(or similar) preferred Strong interpersonal and communication skills, with the ability to interact successfully with patients, families, and healthcare team members Demonstrated experience with PC and software programs Compassion that embraces our Care like Family Values. Our care is wholehearted, because the whole person matters RESPONSIBILITIES Non-Clinical Patient Care & Service Unit Administrative Duties Answers telephone, routes calls and provides administrative support for nursing and physicians. Sort and distribute mail throughout the nursing unit. Assists with healthcare team member, physician, patient and visitor inquiries. Maintain patient flow for the Unit by verifying daily census list against actual census Notifies bed coordination of known discharges, as they occur Assists in maintaining appropriate inventory and supply levels determined by unit. Creates work orders, HELPSTAR tickets and report any unit needs to environmental, engineering, injury prevention, to appropriate department. Daily rounding of patients on unit, updates whiteboards, conducts room surveys for potential harm, and ensures safety measures are in place. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.00 - $18.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

Requirements

Two years’ experience, in a healthcare or customer service position(or similar) preferred
Strong interpersonal and communication skills, with the ability to interact successfully with patients, families, and healthcare team members
Demonstrated experience with PC and software programs
Compassion that embraces our Care like Family Values. Our care is wholehearted, because the whole person matters

Responsibilities

Answers telephone, routes calls and provides administrative support for nursing and physicians.
Sort and distribute mail throughout the nursing unit.
Assists with healthcare team member, physician, patient and visitor inquiries.
Maintain patient flow for the Unit by verifying daily census list against actual census
Notifies bed coordination of known discharges, as they occur
Assists in maintaining appropriate inventory and supply levels determined by unit.
Creates work orders, HELPSTAR tickets and report any unit needs to environmental, engineering, injury prevention, to appropriate department.
Daily rounding of patients on unit, updates whiteboards, conducts room surveys for potential harm, and ensures safety measures are in place.