Unit Secretary - PRN

Lifepoint HealthKeller, TX
3h

About The Position

Unit Secretary Position Summary Provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and an excellent customer experience. Your experience matters Texas Rehabilitation Hospital of Keller is part of Lifepoint Health [https://lifepointhealth.net/locations], a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

  • Education: High school diploma required; two years of college-level education preferred.
  • Experience: Prior hospital experience preferred.
  • Technical: Computer experience required; EMR/electronic documentation familiarity desirable.
  • Communication: Ability to speak and write concisely; knowledge of medical terminology desirable.
  • Interpersonal: Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail.

Responsibilities

  • Greet and assist visitors promptly; provide directions and answer routine questions.
  • Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
  • Initiate and follow up on physicians’ orders as directed by unit procedures.
  • Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
  • Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
  • Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
  • Perform other duties as assigned.

Benefits

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.
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