Unit Secretary- NICU
About The Position
Under the general supervision of the Director, and according to established policies and procedures, provides administrative support for assigned patient unit. In doing so, inputs orders in HBO, schedules diagnostic tests and therapies for patients, assembles and maintains patients' charts, answers telephone and intercom calls, providing routine, approved information, and relays other calls and messages. Interviews patient to obtain information necessary to complete the admission process in specific departments. Shift : Full-Time Night shift 6:30p-7a
Requirements
- WORK EXPERIENCE: Experience in Acute Care facility preferred.
- LICENSE/REGISTRATION/CERTIFICATION: American Heart Association BLS- Basic Life Support certification is required.
- EDUCATION & TRAINING: High school diploma or GED.
- One year work experience in order to complete written forms, comprehend and communicate verbal and written instructions and math skills to order supplies and assemble patient records.
Responsibilities
- Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Collaborates with care team to arrange and/or assist with administrative clinical patient needs.
- Inputs orders from patient records into HBOC and notifies other associates of orders requiring immediate attention.
- Completes appropriate requisition forms and informs other departments of ordered diagnostic tests, meals, therapies, and so forth.
- Greets and directs patients and unit visitors.
- Maintains customer focused relationships with patients, families and physicians.
- Answers telephone calls, responds to routine inquiries, and relays other calls and messages.
- Responds to calls in a professional, customer focused manner and notifies appropriate persons.
- Participates in measures to prevent exposure to infection pathogens and communicable conditions.
- Interacts with bed control regarding bed vacancies and placement information.
- Assists department unit manager and resource nurse with staffing issues.
- Prepares reports and forms for incoming shift and for other departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
