Unit Secretary

Lifepoint HealthKennewick, WA
$22 - $32Onsite

About The Position

Provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department. Performs limited patient-related activities for the following populations: Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric. Functions in a multi-skilled environment requiring customer service and clerical skills with some patient-related activities. Reports to the Director or Manager of Department.

Requirements

  • High school diploma required; two years of college-level education preferred.
  • Prior hospital experience preferred.
  • Computer experience required; EMR/electronic documentation familiarity desirable.
  • Ability to speak and write concisely; knowledge of medical terminology desirable.
  • Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail

Responsibilities

  • Demonstrates knowledge of hospital and department policies and procedures.
  • Greets and escorts patients, families, and visitors to appropriate hospital areas.
  • Understands and adheres to patient safety procedures, including restraints, seizures, and fall precautions.
  • Assists in patient transport while maintaining safety protocols.
  • Supports discharge planning by gathering information, communicating with agencies, and scheduling procedures.
  • Schedules admissions, creates reservations, and assigns beds in the system when appropriate.
  • Responds to patient call lights, triaging simple vs. complex requests; assists licensed staff and CNAs as directed.
  • Performs guest relations tasks such as arranging trays, securing patient valuables, providing consent forms, and coordinating family accommodations.
  • Participates in performance improvement and continuing education.
  • Maintains regular and reliable attendance.
  • Performs other duties as assigned.

Benefits

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Student Loan Repayment and Tuition Assistance for qualified applicants
  • Professional development opportunities, cross-training and CE dollars
  • And much more…
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