Unit Secretary

Thomas Jefferson University • Philadelphia, PA

1d • Onsite

About The Position

With a commitment to patient- and family-centered care, performs a variety of clerical duties, including data entry into Hospital Information System to support the operations of the unit. They assist in overall unit flow including supporting patients and medical staff by answering incoming calls, organizing information, and duties related to admission, transfer and discharge of patients. The unit secretary works collaboratively with unit based clinical staff and other departments to coordinate off unit testing and appointments. The unit secretary works with unit leadership and supply chain to help support the inventory needs of the unit. The unit secretary is professional and welcoming to all patients, families, visitors, and staff. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Recognizes the patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Minimizes risk of harm to patients and others by following established protocols and individual performance. Communicates with and supports the interprofessional team, patient, family and designated care partners. Maintain regular communication with Charge Nurse to meet the needs of the unit. Monitor electronic patient bed system for admission/discharge bed-flow, assign admissions, complete staffing assignment if needed, and request patient transport as needed. Collaborate with charge nurse with these duties to ensure patient appropriation for unit. Coordinate patient appointments/testing within the acute care setting including coordination of transport May coordinate patient discharge appointments Performs clerical functions to support department, including maintaining medical record to ensure complete and organized patient information. Organizes work environment for effective and efficient department operations. Processes medical orders to facilitate implementation of medical regime for patient care. Performs other related duties and complies with hospital policies and procedures. Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making. Active responder during unit emergency codes - Immediately call code to emergency response dispatcher, assist team in quickly gathering equipment, i.e. EKG, glucometer, crash cart, suction..., flushes, Etc. Troubleshoot equipment failures to attempt to reset before fielding to appropriate on-call repair team. (Patient TV, call bell wall unit, computers, printers, etc.). Participate in Unit Committee meetings - this is in addition to staff meetings. Monitor Tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispense accordingly.

Requirements

• High school diploma or equivalent preferred
• One year of related secretarial & computer experience
• Knowledge of medical terminology strongly preferred
• Data entry experience preferred

Responsibilities

• Performs a variety of clerical duties, including data entry into Hospital Information System to support the operations of the unit.
• Assists in overall unit flow including supporting patients and medical staff by answering incoming calls, organizing information, and duties related to admission, transfer and discharge of patients.
• Works collaboratively with unit based clinical staff and other departments to coordinate off unit testing and appointments.
• Works with unit leadership and supply chain to help support the inventory needs of the unit.
• Maintains regular communication with Charge Nurse to meet the needs of the unit.
• Monitors electronic patient bed system for admission/discharge bed-flow, assign admissions, complete staffing assignment if needed, and request patient transport as needed.
• Collaborates with charge nurse with these duties to ensure patient appropriation for unit.
• Coordinates patient appointments/testing within the acute care setting including coordination of transport
• May coordinate patient discharge appointments
• Performs clerical functions to support department, including maintaining medical record to ensure complete and organized patient information.
• Processes medical orders to facilitate implementation of medical regime for patient care.
• Active responder during unit emergency codes
• Troubleshoots equipment failures to attempt to reset before fielding to appropriate on-call repair team.
• Participates in Unit Committee meetings
• Monitors Tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispense accordingly.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees