Unit Secretary FT Days

Trinity Health•Springfield, MA

1d•Onsite

About The Position

Trinity Health Of New England is looking for an experienced Unit Extender/Secretary to join our team at Mercy Medical Center. This person is responsible for assisting physicians while providing exceptional treatment to patients with a variety of medical conditions. What you will do: Meets/greets patients/family/visitor in a pleasant manner assisting them with comfort needs though out their hospital stay. Answers telephone calls, responds to routine inquiries, and relays messages. Responds to patient’s intercom calls and notifies appropriate personnel of patient’s request. Assembles medical charts and maintains charts by filing all necessary reports and results. Maintains confidentiality of the patient record Assists with the coordination of patient needs for satisfaction. Orders meals, calls housekeeping, and notifies management if concerns are heard in the department. Minimum Qualifications Must possess a minimum of a high school diploma/GED. Ability to pass drug screenings and background checks. CPR/ Basic Life Support certification required (AMA or Red Cross) Schedule Full-Time, 36 hours Day shift 7:00 AM to 7:30 PM Must work every other weekend and holiday as scheduled. Ministry/Facility Information Our Mission and Core Values Great benefits and Health Insurance Coverage—starting Day One! Career growth and advancement potential Award-winning Hospitals and Departments Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Must possess a minimum of a high school diploma/GED.
Ability to pass drug screenings and background checks.
CPR/ Basic Life Support certification required (AMA or Red Cross)

Responsibilities

Meets/greets patients/family/visitor in a pleasant manner assisting them with comfort needs though out their hospital stay.
Answers telephone calls, responds to routine inquiries, and relays messages.
Responds to patient’s intercom calls and notifies appropriate personnel of patient’s request.
Assembles medical charts and maintains charts by filing all necessary reports and results.
Maintains confidentiality of the patient record
Assists with the coordination of patient needs for satisfaction.
Orders meals, calls housekeeping, and notifies management if concerns are heard in the department.