Unit Secretary Senior- Pre Admission Testing

Rochester Regional HealthRochester, NY
100d$17 - $19

About The Position

As a Senior Unit Secretary, your exceptional ability to mentor, train and guide others provides valuable support throughout the unit and efficient, organized information flow.

Nice To Haves

  • Associate degree preferred.
  • 2 years related work experience in a healthcare setting or customer service setting preferred.
  • Effective verbal and/or written communications skills highly desired.
  • Excellent communications and organization skills highly desired.
  • Demonstrated experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software highly desired.

Responsibilities

  • Provide training and mentoring to new team members.
  • Promote participation in organizational activities.
  • Greet visitors, patients and team members entering unit.
  • Provide escorts to other areas when needed.
  • Monitor and maintain nurse call system.
  • Respond to patient's call for service as needed.
  • Daily rounding of patients on unit, update whiteboards, survey rooms for potential harm and ensure safety measures are in place.
  • Responsible for administrative duties as assigned by Unit Nursing Leadership.
  • Organize the day-to-day operations of the unit.
  • Maintain patient flow for unit by verifying daily census and updating in Care Connect.
  • Answer telephone, route calls and provide administrative support for nurses and physicians.
  • Maintain appropriate inventory and supply levels determined by unit.
  • Create work orders, HELPSTAR tickets and report any unit needs to appropriate department.
  • Complete scanning of patient's documentation in a timely manner.
  • Complete End of Life process, including documentation and notifications.
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