Unit Secretary PRN 6:45am-7:15pm

MedStar HealthLeonardtown, MD
321d$17 - $28

About The Position

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Requirements

  • High School Diploma or GED required.
  • Experience in medical clerical/medical receptionist position preferred.
  • Completion of nurse technician/medical assistant/medical clerical training preferred.
  • Equivalent hospital experience preferred.

Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards.
  • Complies with governmental and accreditation regulations.
  • Communicates clearly by using customer-focused principles.
  • Receives, greets and directs patients, visitors and hospital personnel.
  • Receives and distributes mail, flowers and various other items for patients on the unit.
  • Assists physicians and nursing staff with clerical needs as required.
  • Assists Department Director, Clinical Coordinator and Charge Nurse as directed.
  • Answers call system and delivers message to appropriate staff member.
  • Functions as a communication liaison during emergency situations, STAT requests/orders.
  • Requests/advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration.
  • Faxes patient assignments and staffing information assignment to staffing office and ancillary departments.
  • Places calls to relay order for consult to appropriate physician/clinician.
  • Logs call placed into 'consult log' (unit specific log) and follows up to ensure that consult message is received and acted upon.
  • Maintains adequate quantity of supplies and equipment inventory.
  • Orders, maintains, copies unit material as needed.
  • Initiates, assembles and maintains physical integrity of electronic and hardcopy of the patient's medical record.
  • Faxes patient information to requested healthcare provider in accordance with HIPPA guidelines.
  • Performs specialized tasks specific to each department by maintaining the required skills.
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