Unit Secretary NICU

Loma Linda University Medical Center • Loma Linda, CA

350d

About The Position

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population. Performs other duties as needed.

Requirements

• High School Diploma or General Education Development (GED) required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in medical field preferred.
• Basic knowledge of medical terminology, HIPAA, and patient rights required.
• Ability to read, write legibly, and speak in English (Spanish preferred).
• Proficient in using computers, printers, and necessary software programs.
• Ability to operate and troubleshoot equipment required for the position.
• Ability to perform unit secretarial and clerical activities as needed.
• Ability to work calmly and respond courteously under pressure.
• Ability to manage multiple assignments effectively and organize workload.
• Ability to collaborate with the nurse in charge to problem solve.

Nice To Haves

• Completion of one year of college in a related field preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Perform secretarial and receptionist duties for the unit/department.
• Greet and screen the public upon arrival to the unit/department.
• Recognize potentially dangerous situations and take appropriate action.
• Assist with facilitating optimal patient flow.
• Coordinate diagnostic testing as ordered by the physician or nurse practitioner.
• Maintain supplies, equipment, and forms.
• Utilize interpersonal skills to maximize customer service and professionalism.
• Contribute to a caring and cooperative work environment.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED