Unit Secretary Monitor Tech - Med Surg - Harbour View Medical Center

Bon Secours Health System • Suffolk, VA

1d • Onsite

About The Position

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 24 Work Shift: Nights (United States of America) Location: Harbour View Medical Center (Suffolk, VA) Harbour View Medical Center is Bon Secours’ new, surgically focused hospital, set to open in early 2025. The facility will include 18 medical/surgical beds and up to four operating rooms. The 98,000-square-foot hospital will adjoin the existing Bon Secours Health Center at Harbour View campus, which includes an emergency department, outpatient imaging, outpatient lab services, an ambulatory surgery center and physician practices. The Unit Secretary/Monitor Tech is responsible for watching the cardiac monitors, coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Secretary/Monitor Tech is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services. Constantly observes and accurately interprets cardiac monitors. Systematically scans and interprets screens. Identifies and reports changes in baseline rhythm patterns. Differentiates life threatening changes from “slow evolving” changes. Appropriately notifies/pages charge nurse or designate of witnessed changes. Documents changes for review RN (i.e., saves, times, strips). Sets and checks alarm system. Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary. Keeps an updated record of patients’ rhythms Gives report to relief watcher. Handles incoming and external telephone calls. Coordinates communication between physicians, shift lead, staff and ancillary departments. Provides friendly assistance to patient's family and visitors. Communicates in a constructive and positive manner. Collaborates intra- and interdepartmentally to meet patient's needs. Handles patient information in a confidential manner. Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed. Demonstrates ability to work effectively with others. Responds to conflict effectively in an open, constructive manner. Effectively utilizes channels of communication according to organization structure. Assists in orienting new personnel. Identifies own learning needs and collaborates with manager in planning to meet them. Enters and retrieves patient information in data entry systems. Maintains accurate statistics. Assists in performance improvement activities such as data collection and reporting and chart retrieval. Maintains and processes completed patient charts. Orders department supplies. Attends Department Meetings. Performs other duties that assist in the smooth performance of the department. Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]. We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

• High School Diploma
• BLS within 30 days of hire

Responsibilities

• Watching the cardiac monitors
• Coordinating communications
• Performing unit-receptionist activities
• Accountable for routine clerical activities on a nursing unit
• Directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services
• Constantly observes and accurately interprets cardiac monitors
• Systematically scans and interprets screens
• Identifies and reports changes in baseline rhythm patterns
• Differentiates life threatening changes from “slow evolving” changes
• Appropriately notifies/pages charge nurse or designate of witnessed changes
• Documents changes for review RN (i.e., saves, times, strips)
• Sets and checks alarm system
• Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary
• Keeps an updated record of patients’ rhythms
• Gives report to relief watcher
• Handles incoming and external telephone calls
• Coordinates communication between physicians, shift lead, staff and ancillary departments
• Provides friendly assistance to patient's family and visitors
• Communicates in a constructive and positive manner
• Collaborates intra- and interdepartmentally to meet patient's needs
• Handles patient information in a confidential manner
• Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed
• Demonstrates ability to work effectively with others
• Responds to conflict effectively in an open, constructive manner
• Effectively utilizes channels of communication according to organization structure
• Assists in orienting new personnel
• Identifies own learning needs and collaborates with manager in planning to meet them
• Enters and retrieves patient information in data entry systems
• Maintains accurate statistics
• Assists in performance improvement activities such as data collection and reporting and chart retrieval
• Maintains and processes completed patient charts
• Orders department supplies
• Attends Department Meetings
• Performs other duties that assist in the smooth performance of the department

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees