Unit Secretary - Med/Surg FT Days

Torrance Memorial Medical Center • Torrance, CA

223d • $23 - $32

About The Position

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

Responsibilities

• Acts as a resource for patients and family/visitors
• Addresses administrative needs in a respectful and caring manner
• Adheres to infection prevention
• Adheres to policies and procedures, to ensure safe and optimal care
• Assists in providing patient comfort and safety
• Communicates effectively with the patient, family, and medical staff during the continuum of care
• Complies with Joint Commission's national patient safety goals
• Complies with organizational quality dashboard/benchmarking goals
• Identifies common variables affecting patient care and follows reporting process
• Maintains cooperative working relationships with members of the hospital team
• Participates in activities in alignment with the Magnet Model
• Participates in organizational activities
• Reports matters requiring Nursing intervention immediately
• Supports patient care within scope of a practice as directed by other members of the healthcare team
• Utilizes resources in an economical manner
• Acknowledges patients and family members as they come to front station
• Answers patients call lights via intercom system and alerts appropriate personnel to patient's needs
• Reports matters requiring nursing intervention immediately
• Requests hospital services for patients by placing calls to appropriate areas
• Attends to call lights and ensures appropriate notification and follow through to personnel with pagers or voice mail
• Participates in organizing, filing and or scanning all information in the patient's medical chart
• Ensures the ordering of supplies required to maintain appropriate stock levels in the department

What This Job Offers

• Industry: Hospitals