Unit Secretary-Inpatient - Observation Unit 8200
About The Position
The Unit Secretary-Inpatient works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician/ nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population. Performs other duties as needed.
Requirements
- High School Diploma or General Education Development (GED) required.
- Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required.
- Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others
- Use computer, printer, and software programs necessary to the position
- Operate and troubleshoot equipment required for the position
- Perform unit secretarial and clerical activities as needed for position
- Be assertive and consistent in following policies
- Work calmly and respond courteously when under pressure
- Accept and follow directions
- Perform basic math functions
- Manage multiple assignments effectively
- Organize and prioritize workload
- Collaborate with nurse in charge to problem solve
- Recall information with accuracy
- Pay close attention to detail
- Function within scope of practice
- Distinguish colors, hear sufficiently for general conversation in person and on the telephone
- Identify and distinguish various sounds associated with the work place
- See adequately to read computer screens, medical records, and written documents necessary to position.
- Basic Life Support (BLS) Certification through the American Heart Association as required in the Department Plan for Providing Care and may be obtained during orientation process.
Nice To Haves
- Minimum one year of unit secretary experience preferred.
- Completion of one year of college or minimum of one year of experience in medical field preferred.
- Speak in Spanish
Responsibilities
- Performs secretarial and receptionist duties
- Greets and screens the public
- Recognizes potentially dangerous situations
- Assists with facilitating optimal patient flow
- Coordinates diagnostic testing
- Maintains supplies, equipment, and forms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
