Unit Secretary II - Multispecialty Telemetry FT, Days

Prisma Health•Greenville, SC

1d•Onsite

About The Position

This is a multi-functional job requiring incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job for at least 20% of their time in each role. Cross-training may include roles such as Patient Care Technician, Nursing Specialty Technician, Certified Nursing Assistant, and/or Monitor Technician. Under the direction of a Registered Nurse, the role provides excellent customer service, clerical and administrative services, monitors, orders, and stocks supplies, and maintains a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervision of a Registered Nurse may include observing cardiac monitors for abnormal heart rhythms, data collection related to patient status, performing basic nursing procedures, monitoring, measuring, and documenting patient responses, performing and/or assisting with treatments and procedures, and assisting with the maintenance of patient care equipment. The specific accountabilities for clinical support roles are detailed in their respective job descriptions. The percentage of time spent in clinical support may vary by unit, but a minimum of 20% of the time will be in a clinical support role. Prisma Health is the largest not-for-profit health organization in South Carolina, serving over 1.2 million patients annually with 32,000 team members dedicated to supporting the health and well-being of you and your family.

Requirements

Unit Secretary training program or on-the-job training.
No experience required.
After hire, US/Monitor Techs are required to attend the formal arrhythmia training class and successfully complete the Prisma Health Arrhythmia exam with a minimum passing score within 2 attempts.
Successful completion of the arrhythmia exam must be completed within 30 days of hire.
Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.
In lieu of US training, will accept 6 months of clerical or healthcare related experience or completion of nursing fundamentals course.

Nice To Haves

Completion of a nursing assistant, patient care tech or nursing fundamentals class preferred.

Responsibilities

Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager.
Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
Includes but not limited to cleaning equipment.
Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant/Monitor Tech: See job functions for specific job duties.
Performs other duties as assigned.