Unit Secretary, Emergency Dept - 24 hours, Days

UMass Memorial Health • Milford, MA

108d

About The Position

This position involves performing a variety of clerical activities necessary for the efficient functioning of the patient care unit. The role includes serving as a unit receptionist, directing patients and visitors, answering telephones, and relaying messages. The position is part of a larger health system that emphasizes exceptional patient care and teamwork among over 20,000 employees.

Requirements

• Equivalent to high school plus additional specialized training.
• Knowledge of a variety of office procedures and operation of office equipment such as computer.
• Ability to handle multiple priorities and effective communication.
• 3 to 12 months experience in a relevant field.

Responsibilities

• Serves as unit receptionist, directs patients, visitors and others.
• Answers telephone and intercom. Takes and relays messages.
• Refers unusual or questionable situations to supervisor or others.
• Uses pneumatic tube system, dumb waiter, and receives and transmits messages.
• Arranges for specimen transport.
• Transcribes physician orders and enters orders into entry system according to standard procedure.
• Utilizes down time procedures when indicated.
• Duplicates reports, mails and distributes same.
• Prepares and maintains patient charts and kardexes.
• Assembles medical records and files reports and other documents in appropriate part of medical records.
• Charts temperatures, pulses, blood pressures, weights and respiration.
• Prepares diet sheets and ensures completeness of charts and chart documents.
• Collates medical records according to standard procedure.
• Assists physician or others in procuring medical records.
• Schedules patients for consults and diagnostic and therapeutic services.
• Ensures appropriate transportation to scheduled appointments utilizing services of ancillary departments.
• Ensures preparation of charts, rooms, ambulances and other services as required or directed.

Benefits

• Signing bonus may be available.
• Opportunities for career development within a large health system.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees