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Bon Secours Mercy Healthposted 21 days ago
Full-time • Entry Level
Mechanicsville, VA
Hospitals
About the position
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Unit Secretary provides clerical support to the nursing unit under general supervision. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Responsibilities
- Troubleshoot and resolve caller problems and specific requests in a timely manner
- Provide excellent, customer-focused service by prioritizing and navigating all internal and external calls
- Schedule discharge follow-up appointments
- Assist in recording traumas and codes within the facility
- Perform other administrative or clerical duties and projects as assigned
- Other duties as assigned
Requirements
- High School Degree or GED
- Prior healthcare clerical work (preferred, not required)
- EPIC Electronic Health Record (EHR) experience (preferred, not required)
- Problem-solving skills
- Basic computer skills
- 25 WPM typing skills
- Excellent communication and interpersonal skills
Benefits
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
