About The Position

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population. Performs other duties as needed.

Requirements

  • High School Diploma or General Education Development (GED) required.
  • Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required.
  • Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others
  • Use computer, printer, and software programs necessary to the position
  • Operate and troubleshoot equipment required for the position
  • Perform unit secretarial and clerical activities as needed for position
  • Be assertive and consistent in following policies
  • Work calmly and respond courteously when under pressure
  • Accept and follow directions
  • Perform basic math functions
  • Manage multiple assignments effectively
  • Organize and prioritize workload
  • Collaborate with nurse in charge to problem solve
  • Recall information with accuracy
  • Pay close attention to detail
  • Function within scope of practice
  • Distinguish colors, hear sufficiently for general conversation in person and on the telephone
  • Identify and distinguish various sounds associated with the work place
  • See adequately to read computer screens, medical records, and written documents necessary to position.

Nice To Haves

  • Minimum one year of unit secretary experience preferred.
  • Completion of one year of college or minimum one year of experience in medical field preferred.

Responsibilities

  • Performs secretarial and receptionist duties
  • Greets and screens the public
  • Recognizes potentially dangerous situations
  • Assists with facilitating optimal patient flow
  • Coordinates diagnostic testing
  • Maintains supplies, equipment, and forms
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