Serco Group-posted 3 months ago
Shaw AFB US, SC
5,001-10,000 employees
Administrative and Support Services

United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports 9th Air Force (Air Forces Central)/A8 Programs and Requirements Directorate. In this USAFCENT A8 Unit Program Coordinator - Admin Support role, you will be responsible for various tasks including configuring user software, providing software application assistance, coordinating network and computer support issues, and managing organizational email accounts. You will also assist with task management, information assurance, and maintaining office procedures.

  • Configure user software, modify software configuration, and perform basic configuration management functions.
  • Provide limited software application assistance for commonly used office automation and perform initial system diagnostics and troubleshooting of systems.
  • Coordinate network and computer support issues with all agencies.
  • Review organization's needs for computer resources on an annual and as needed basis.
  • Validate computer equipment requirements and assist with hardware and software inventories.
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software.
  • Report security breaches to the Information Assurance Officer.
  • Maintain organizational email account and archival file structure.
  • Daily review of all 9AF AFCENT Tasker Management Tool (TMT) taskers.
  • Monitor all input and output functions for A8 generated TMT taskers.
  • Process A8 TMT generated taskers, including building the tasker and managing timelines.
  • Orient newly assigned personnel regarding the basic functions of the organization.
  • Disseminate information concerning new or changed procedures/regulations.
  • Assist A8 staff on changes in IA, security, SharePoint, and records management policies.
  • Assist with managing programs including task management and security program.
  • Attend required training, meetings, and functions related to unit programs.
  • Assist with developing, establishing, updating, and maintaining office procedures.
  • Update tracker or suspense files for unclassified documents.
  • Assist A8 personnel in scheduling VTC/meetings and reserving conference rooms.
  • Process security visit requests IAW AFCENT FP/SSO procedures.
  • Build and maintain the AFCENT A8 SharePoint page(s).
  • US Citizenship
  • An Active Secret Security Clearance
  • Possess DoD 8570 IAT Level 1 certification and maintain certification
  • Possess and maintain currency of initial/refresher HIPAA and Privacy Act training.
  • Three (3) years of experience in PC tech and desktop support.
  • Three (3) years of experience with DISA MIAP program and Supply Electronic Document Control program.
  • Three (3) years' experience working with tasker management system at a component staff or higher.
  • Four (4) years of experience in Microsoft Office applications/email systems or the equivalent.
  • High School Diploma/GED.
  • The ability to travel up to 10% of the time.
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