Unit Counselor-FSW (HB532809)

ICL•Staten Island, NY

9d•Onsite

About The Position

Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Unit Counselor-Food Service Worker (UC-FSW), to join our team! – Staten Is. resident preferred By ICL definition, under the direct supervision of the Program Dir., a Unit Counselor-FSW is someone primarily responsible for interacting directly with residents, performing a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery, healing, safety, security, and support of such residents , assuring that all areas of the facility are clean and functioning as required. In addition to, the general routine and manual tasks that require medium physical effort , related to the preparation and service of food : meal assembly, servicing, sanitation, and safety. – Veterans preferred for specific VA Shelter locations.

Requirements

GED/HSE or higher and 3+ years of BOTH unit counseling, food service, dietary, or relevant human services – preferably in a shelter setting
NYS Food Handler (MUST be obtained within 45 days of hire)
Valid State Driver’s ID ( CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT, or PA preferred
Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training)
Knowledge of basic arithmetic aka Math
Ability to stand, stoop, bend, and stretch for long periods of time
Ability to effectively use computer software such as MS Word and Outlook
Ability to consistently report for work as scheduled, being on-call if needed
Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs
Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders
Strong problem-identification and solving skills with an awareness of self and one’s impact on others
Ability to work both independently and as a team, to conform to all applicable safety and accountability measures
Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory
Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities
Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding unit counseling & food service
Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below...

Nice To Haves

Staten Is. resident preferred
Veterans preferred for specific VA Shelter locations.
bi-lingual is a plus but not mandatory

Responsibilities

Resident Integration – show empathy to residents upon entry; participate in or conduct orientation of new residents; communicate to residents what the program processes and activities are explaining the types of clinical services, recreational activities, and ICL programs that are available
Resident & Program Support – actively look for ways to assist residents with compassion and hope; responsible for helping to meet the program needs of residents and developing the spirit, values, and culture of the “neighborhoods”; provide social support to residents, including verbal assistance to help residents to help themselves regarding day-to-day life in the residence
Housing Support – conduct hourly rounds of the facility to check in on all residents; document neighborhood activities and interactions with residents as directed; assist with meal-related activities such as warming up food as required, serving it, and cleaning up activities
Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate
Conflict Resolution – mediate and perform crisis assessment and verbal/non-verbal crisis intervention between residents; participate in planned interventions with residents as directed, including the use of Motivational Interviewing; maintain self-control in crisis situations, working with residents and staff in a caring and respectful manner
Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture
Team and Staff Support – attend and participate in required trainings, mgmt. and supervision meetings; function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; report serious incidents, allegations, or sensitive situations to supervisors as well as in-service trainings
Ensure residents on special diets received, and monitor temperatures of food
Wait on residents, and record the number of meals served, modifying proper food and portions as needed
Set and wait on tables: pick up meal trays after meal period; return trays to the kitchen; strip tray waste into garbage cans
Simple stove grill-type cooking: hamburgers, eggs, etc., and preparation of snacks, toast, coffee, tea, salads, etc. as needed
Bring food and other supplies to prep and serving areas, cleaning and sterilizing fruits, vegetables, and food sample jars prior
Use manual and/or mechanical equipment to pressure wash appliances like reusable pots, pans, dishes, utensils, and other equipment using a variety of cleaning substances
Use manual and/or mechanical equipment to pressure clean floors, ceilings, walls, windows, etc. in general kitchen and dining areas: storage, loading dock, garbage cans, and food prep
Take inventory of supplies and requisition, receiving, cleaning, and storing supplies and deliveries in appropriate storage areas for the preparation of food, helping to maintain cleanliness and prevent food spoilage
Perform other job-related tasks as assigned in an organized and detail-oriented manner

Benefits

PAID Orientation and Training
Choice of full and/or partial Health, Dental, and Vision Benefits ( spousal and child coverage available too )
Life & AD&D Insurance + Medical Flexible Spending
Mental Health Services and Providers
Educational & Parental Leave
Tuition & Work-Life Assistance
Commuter Benefits Plan
Employee Assistance Program
Matching 403B ( non-profit )
Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
Discounts on select ticketed purchases provided by Plum Benefits
ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!