Massachusetts Eye And Earposted about 1 month ago
Part-time • Entry Level
Dover, NH

About the position

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also, you are expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Responsibilities

  • Provide administrative support to unit-based and hospital-wide clinicians and staff.
  • Act as a liaison between patients, visitors, and clinicians.
  • Organize priorities and complete tasks on time.
  • Manage confidential patient information.
  • Coordinate day-to-day patient flow with nursing staff.
  • Communicate with key players regarding patient admissions, discharges, and transfers.
  • Deliver outstanding customer service in every interaction.

Requirements

  • High School Diploma or Equivalent required or Associate's Degree in a Related Field of Study preferred.
  • 2-3 years of administrative support experience required.
  • Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred.
  • Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
  • Proficiency in MS Office.
  • Ability to proofread and edit written documents.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills.
  • Familiarity with medical terminology.
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