MGH Unit Coordinator | Neuro-Intensive Care | MGH

Mass General Brigham•Boston, MA

6d•$19 - $27•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Neuroscience Intensive Care Unit is seeking an medical admin professional with night availability. Lunder 6 is a 22-bed adult Neuroscience ICU that cares for critically ill patients who have a range of neurological diagnoses such as neurotrauma, status epilepticus, stroke and spinal cord injury. Schedule Every Sunday, Monday, Tuesday and Wednesday on the Night shift (11pm to 7:30 am). Must do rotating Holiday schedule. Must be able to provide consecutive nights What do we have to offer^? ^Work/Life: Weekly Salary, paid training, discount MBTA and market-leading shift differential on evening, nights, weekends for candidates seeking a balance to thrive professionally and personally. ^Growth: Career and skills development programs available, as well as an opportunity to work administratively in medicine, or to start a career in medical administration. ^Award Winning: #1 Best Regional Hospital and on “America’s Best Hospital” in Boston, Massachusetts from U.S. News Best Hospitals for 2025-2026. ^Employee-centric: As the #1 employer in Massachusetts, our full benefits, perks, childcare coverage options, and retirement programs are industry-leading and centered around your importance to this field. Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. This position does not require Patient Care.

Requirements

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
administrative support experience 2-3 years required
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Responsibilities

Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.