Unit Coordinator 32 hours

Hebrew SeniorLife•Dedham, MA

8d•$20 - $29

About The Position

I. Position Summary: The Recuperative Services Unit (RSU) is a fast-paced environment serving short-term patients. Due to frequent admissions and discharges, the workflow can be unpredictable and requires the ability to quickly assess and prioritize, adjust tasks, and respond to time-sensitive requests. In addition, the candidate must perform diversified general clerical and receptionist duties according to established policies and guidelines, working under supervision of the Director of Nursing. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center. II. Position Responsibilities: Demonstrate strong organizational skills, the ability to multitask effectively and sound judgment in prioritizing responsibilities. Have the capacity to perform well under pressure while maintaining professionalism and delivering excellent customer service to patients, families and interdisciplinary team members. Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity. Maintain confidentiality of patient and unit information. Upon admission scan all paperwork into the electronic medical record. Greet each new admission and complete the admission packet including the Medicare Secondary Payer Questionnaire with patient/HCP Update admissions/discharges on the bed board to prepare for daily clinical huddles Upon discharge breakdown the chart, collect paperwork and fax to the VNA and PCP. Scan all paper documents into the electronic medical record (EMR) Conduct audits and track activated HCP, MOLST, follow up phone calls, etc. Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen patient’s mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction. Prepare and distribute daily reports Schedule medical appointments and book transportation Order supplies in a cost-effective manner and place orders for equipment as indicated by the clinical team Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes. Transport patients to clinic and other designated areas within the Center, as requested. Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines. Maintain and keep current unit records, reports, and bulletin boards. Participate in the scheduling process in conjunction with the Director of Nursing. Label all equipment used for patient care. Ensure malfunctioning or damaged equipment is appropriately removed from service and submit a maintenance work order to facilitate timely repair. Assist with staffing and enter electronic time sheets/time changes. Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills. Adhere to established departmental policies, procedures, and objectives. Participate in educational programs, unit meetings, and quality improvement programs. Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center. Perform other related duties as required or directed.

Requirements

High School or equivalent plus post high school specialized training.
Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology.
Successful completion of HRC orientation and competency tool.
Annual attendance at dementia certification, hazards communication, infection control, fire safety and elder abuse education programs.

Nice To Haves

Previous secretarial experience desired.

Responsibilities

Demonstrate strong organizational skills, the ability to multitask effectively and sound judgment in prioritizing responsibilities.
Have the capacity to perform well under pressure while maintaining professionalism and delivering excellent customer service to patients, families and interdisciplinary team members.
Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity.
Maintain confidentiality of patient and unit information.
Upon admission scan all paperwork into the electronic medical record.
Greet each new admission and complete the admission packet including the Medicare Secondary Payer Questionnaire with patient/HCP
Update admissions/discharges on the bed board to prepare for daily clinical huddles
Upon discharge breakdown the chart, collect paperwork and fax to the VNA and PCP.
Scan all paper documents into the electronic medical record (EMR)
Conduct audits and track activated HCP, MOLST, follow up phone calls, etc.
Answer telephone, screen calls, take and relay messages.
Pick up and deliver mail to Nursing unit, screen patient’s mail and refer to appropriate person as necessary.
Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction.
Prepare and distribute daily reports
Schedule medical appointments and book transportation
Order supplies in a cost-effective manner and place orders for equipment as indicated by the clinical team
Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes.
Transport patients to clinic and other designated areas within the Center, as requested.
Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines.
Maintain and keep current unit records, reports, and bulletin boards.
Participate in the scheduling process in conjunction with the Director of Nursing.
Label all equipment used for patient care.
Ensure malfunctioning or damaged equipment is appropriately removed from service and submit a maintenance work order to facilitate timely repair.
Assist with staffing and enter electronic time sheets/time changes.
Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills.
Adhere to established departmental policies, procedures, and objectives.
Participate in educational programs, unit meetings, and quality improvement programs.
Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
Perform other related duties as required or directed.