Unit Coordinator (Santa Rosa)

Northern California Behavioral Health System•Santa Rosa, CA

6d•$25 - $29

About The Position

The Unit Coordinator is responsible for clerical functions of the nursing unit. The person in this position serves as a resource for patients, physicians, staff who may approach the nursing station. A critical function of this position is to coordinate flow of information and activities supporting delivery of safe, quality patient care. The Unit Coordinator maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

Requirements

High school or equivalent education level.
Verbal de-escalation and physical intervention program as approved by the CNO.
Current BLS certification (or obtained within the first 30 days of hire.
One year experience in clerical support position; preferably in inpatient hospital or equivalent environment.
Demonstrated knowledge of medical terminology preferred
Experience in working in a role requiring independent thinking and using problem solving skills.
Health care industry, particularly inpatient psychiatric experience, preferred.
Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to work in a fast-paced, expanding organization.

Nice To Haves

Demonstrated knowledge of medical terminology preferred
Health care industry, particularly inpatient psychiatric experience, preferred.

Responsibilities

Maintain complete and accurate medical records for patients. This includes but not limited to all forms labeled, in correct chart and correct section of chart.
Schedule logistical needs for patients including but not limited to scheduling medical tests, appointments, and transportation.
Complete legal reports and submit to county, state, and national agencies as required by nature of information. Examples are reports include gun prohibition forms, denials of rights reports, and other reporting as directed.
Serve as point of contact for inquiries; direct inquiries as appropriate for timely resolution.
Monitor and update legal status board to track required documentation for patients on legal hold.
Enter ordered patient lab work in lab book. Promptly collect results of lab work received and forward reports to appropriate licensed staff for timely review and action.
Organize files, correspondence, records, and follow up on pending matters.
Perform various clerical support duties relating to updating and organizing information maintained on nursing units.
Participates in activities which enhance professional growth and development.
Upholds the Organization’s ethics and customer service standards.
Performs related duties as requested.