Unit Coordinator

Village at White River Junction•Greenwood, IN

16h

About The Position

At Greenwood Village South, we believe that happy employees create happy residents. We’re a hospitality-driven, non-profit Life Plan Community offering a full continuum of care—from independent and assisted living to memory care, rehab services, and long-term care. Located on a beautiful 60-acre campus, we’re home to over 750 residents and employees who thrive in a culture of care, compassion, and connection. We are proud to be managed by Life Care Services, ranked #1 in Customer Satisfaction by J.D. Power (2019–2025)! Shift: Business hours Monday-Friday Why Choose Greenwood Village South? $2 shift differential for evening/night shifts $3 shift differential for weekend shifts Added $2/hour to base rate Excellent staffing ratios Opportunities to grow personally and professionally, with a focus on meaningful relationships and outstanding care What Impact Can You Make? Joining GVS isn’t just a job—it’s a chance to make a real difference. You'll form genuine connections with residents, work alongside a supportive team, and live our Extraordinary Impressions Values every day.

Requirements

A passion for providing high-quality care
A commitment to treating others with unmatched hospitality
The ability to thrive in a dynamic, fast-paced environment
QMA, LPN, or RN license from accredited or state approved school of nursing preferred.
Associate or bachelor's degree from an accredited college or university.
Previous leadership experience
Minimum 2 years experience in long term care with progression of job responsibilities.
Knowledge of state and federal regulations for senior living.
Proficient in Microsoft Office Suite, EMR software, and/or related software.
Excellent communication skills, both verbal and written.
Excellent customer service skills and interpersonal skills.
Strong analytical and problem-solving skills. Able to demonstrate sound judgement and decision-making skills.
Able to demonstrate sound judgement with confidentiality of information.

Responsibilities

Residential Care: Provides direct resident care. Participates in care plan meetings to ensure consistency in care of residents. Ensures physician orders are communicated and followed by employees. Communicates resident changes to Unit Nurse Manager or DON. Effectively communicates with therapy, social services, dietician, etc. on resident’s condition as it pertains to their role in the care of the residents. Makes daily rounds at least two times daily to observe resident care and needs.
Training and Coaching: Trains and coaches’ employees on programming and guidelines for the unit. Monitors employee assignments to ensure completion of all tasks. Offers suggestions to employees to improve performance. Assists with in-services and offers suggestions to leadership when identify gaps in training and learning. Escalates performance issues to Unit Nurse Manager and/or DON.
Regulatory Compliance: Ensures employees are following all quality control, infection control, and medication policies and procedures. Monitors resident medical record for completeness of information and participates in audits. Ensures equipment is functioning appropriately and reports repairs/hazards immediately to the appropriate person/department.
Relationship Building: Meets and communicates with residents and/or resident families when needed, addresses concerns related to satisfaction around care. Builds strong working relationships with unit employees and promotes teamwork.
Culture Ambassador: Exhibits behaviors that support the hospitality promises and a positive work environment. Promotes and adheres to resident’s rights and elder care. Shows respect and dignity in all interactions with residents, resident families, and employees.
Performs specific work duties and responsibilities as assigned by leader.
Completes in-service training and education programs as assigned.
Ability to support a 24/7 operation and be available after normal working hours.