Unit Coordinator | MGH-Thoracic/Vascular Surgery Department

Mass General BrighamBoston, MA
$19 - $27Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity: Unit Coordinator–Thoracic/Vascular Surgery step down unit - Ellison 19 Ellison 19 is a thirty-bed unit committed to the care of patients recovering from Thoracic/Vascular Surgery. The patient population on this unit requires complex nursing care. Schedule •24 hours per week | Nights •(2) 12-hour shifts |7pm-7:30 am •Rotational holiday and weekend schedule

Requirements

  • High School Diploma or Equivalent Required
  • administrative support experience 2-3 years required
  • Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
  • Proficiency in MS Office.
  • Ability to proofread and edit written documents.
  • Ability to use phone system.
  • Managing one's own time and the time of others.
  • Strong verbal & written communication skills.
  • Strong interpersonal, written and oral skills.
  • Ability to use standard office equipment.
  • Familiarity with medical terminology.

Nice To Haves

  • Associate degree Preferred
  • Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred

Responsibilities

  • Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
  • Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
  • Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
  • Also expected to provide outstanding services for every customer interaction.
  • Actual job duties may vary by department.
  • Performs clerical and other duties to assist in the general administration of the floor or unit.
  • Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
  • Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
  • Schedules consultations, tests, procedures, and patient transport to other departments.
  • Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
  • Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
  • May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
  • Duties may vary by department
  • Performs other duties as assigned
  • Complies with all policies and standards
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