Unit Coordinator- ED Per Diem EVE/Nights

South Shore HealthWeymouth, MA
276d

About The Position

The Unit Coordinator/Secretary through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other Hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Requirements

  • High School Diploma/GED preferred.
  • Knowledge of basic medical terminology preferred.
  • Basic computer knowledge is preferred.
  • Ability to communicate effectively and document information accurately.
  • Ability to deal efficiently and effectively with a wide variety of individuals.

Responsibilities

  • Demonstrates professional courtesy in all interactions, answers questions or finds someone who can.
  • Acts as resource person to nursing staff, other clinicians and support services.
  • Interacts with patient and families in a compassionate and humanistic manner, demonstrating empathy, sensitivity and patience.
  • Utilizes all software applications required by department and unit standards.
  • Accesses lotus notes to review email, learning management and other resources as applicable.
  • Scans necessary orders to Pharmacy and alerts nurse to STAT orders.
  • Reviews and follows up on all CPOE orders and order entry per SSH policy and procedure.
  • Keeps bed track and PCS systems up to date.
  • Books appointments through central scheduling as indicated.
  • Ensures discharge disposition is entered accurately and in a timely manner.
  • Faxes necessary discharge paperwork and medication reconciliation to appropriate provider(s).
  • Prints, reviews and inquires about all unit reports as needed.
  • Files reports in the patient's chart in appropriate areas.
  • Completes accurate daily chart audits.
  • Completes a shift to shift report (ie: NPO patients).
  • Completes shift rounds (ensure precaution rooms match med track and door tags are correct).
  • Orders supplies from Stores/other departments as needed or requested in collaboration with Operations Supervisor.
  • Collaborates with Operations Supervisor to maintain/change par levels and to order from outside vendors.
  • Understands individual roles/responsibilities in event of hospital codes/emergency preparedness.
  • Ensures that unit environment meets regulatory requirements at all times.
  • Complies with the current CDC hand hygiene guidelines through proper handwashing.
  • Adheres to universal precautions, makes appropriate use of personal protective equipment at all times.
  • Maintains awareness of MSDS sheets and how to access.
  • Functions as a preceptor for new employees.
  • Demonstrates dependability/flexibility in meeting scheduling needs of the unit and Hospital.
  • Utilizes critical thinking and problem solving in day to day operations as well as emergent situations.
  • Communicates appropriately and effectively utilizing the chain of command.
  • Is accountable for being informed about changes in hospital policy, procedure, and equipment.
  • Works within legal, regulatory and ethical practice standards relevant to the position.
  • Complies with applicable policies and procedures.
  • Safeguards the privacy and security of patient information.
  • Brings potential compliance issues to a manager, supervisor, director or VP.
  • Complies with the mandatory education requirements of the compliance, privacy and security programs.
  • Conveys respect for values, preferences, and expressed needs of the patient and family.
  • Recognizes the patient, and family according to patient preferences, as important members of the health care team.
  • Collaborates with the patient, and family according to patient preferences, in planning, implementing, and evaluating care.
  • Welcomes the presence and participation of family members at all times according to patient preferences.
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